Support
Policy
Content Creation
Digital Products (e.g., images, videos, eBooks, courses, templates, downloads)
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All sales are final due to the digital nature of the product.
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No refunds will be issued once the content has been delivered, downloaded, posted, or accessed.
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If you experience a technical issue (e.g., file won’t open), contact me within 7 days and I will assist or provide a replacement.
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Late products that are past the 3 day grace period of the expected product in hand date will result in a $100 penalty fee.
2. Coaching or Consulting Services
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Refunds are available up to 48 hours before the scheduled session date .
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No refunds for missed or completed sessions.
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Rescheduling allowed with at least 24 hours' notice.
3. Exceptional Circumstances
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Refunds may be granted at the creator’s discretion in special situations (e.g., duplicate purchase).
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Contact must be made within 7 days of the purchase for any refund request.
Professional Model Services
1. Deposit & Booking
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A non-refundable deposit of [e.g., 30-50%] is required to secure your booking date and time.
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The remaining balance is due [e.g., 24–48 hours before the event] or on the day of the booking, as agreed.
2. Client Cancellations
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72+ hours notice: Booking may be rescheduled once at no extra charge. Deposit is retained but applied to the new date.
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48–72 hours notice: 50% of the total fee is refundable or transferable.
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Less than 48 hours notice or no-show: No refund. Full balance is due.
3. Model Cancellations
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If the model cancels due to illness, emergency, or force majeure, a full refund of any payment made will be issued.
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The model will make reasonable efforts to reschedule or refer a replacement, but is not contractually obligated to do so.
4. Late Arrivals & Delays
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If the client is more than 30 minutes late without notice, time lost will not be made up or refunded.
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If a shoot/event runs over the agreed time, additional charges may apply.
5. Refund Processing
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Refunds (when applicable) will be processed within 5–10 business days of cancellation confirmation.
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Refunds are issued to the original payment method unless otherwise agreed in writing.
Creative Production & Direction
Coming soon.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments